Customer care

Shipping & Fulfillment Policy

Effective August 21, 2026

Most apparel from The Stirred Word is made to order. The time needed to prepare an order is separate from the carrier’s delivery time.

Apparel production

Please allow 7–10 business days for standard apparel to be produced before shipment or pickup. Business days exclude weekends and federal holidays. Custom, group and unusually large orders may require additional time, which will be stated in the approved quote.

Delivery area and timing

Standard online shipping is currently available within the contiguous United States. We do not currently ship internationally, to Alaska, Hawaii, U.S. territories, APO/FPO addresses or P.O. boxes through automatic checkout. Contact us before ordering if your address falls outside the standard delivery area.

After production, estimated carrier transit is generally 2–5 business days. Carrier estimates are not guarantees. Weather, peak-season volume and other circumstances outside our control may cause delays.

Apparel shipping rates

• One tee: $7.95
• One crewneck or two tees: $9.95
• Two or more crewnecks, or three or more apparel items: $12.95

The applicable rate is displayed before payment.

South Tampa pickup

Free South Tampa pickup is available by appointment. Customers will receive pickup instructions after the order is ready. Do not travel to the pickup location until you receive confirmation. The private pickup address is not published on this website.

Framed Scripture art

Shipping for framed artwork is quoted separately before payment because the rate depends on the packaged dimensions, weight, destination and protective materials required. The artwork price does not include shipping unless a written quote specifically states otherwise.

Tracking and delivery

When tracking is available, it will be sent to the email address provided with the order. Customers are responsible for entering a complete and accurate delivery address. Contact us immediately if an address must be corrected. We cannot guarantee changes after fulfillment begins, and additional carrier or reshipping charges may apply.

Loss, damage or delivery issues

Report damaged or incorrect items within five calendar days of delivery and include the order number, photographs of the item, packaging and shipping label. For a package marked delivered but not received, first check the delivery location and contact the carrier, then notify us promptly. We will assist with eligible carrier claims, but a carrier’s delivery scan may require an investigation before a remedy is issued.

Delays and cancellations

If we cannot ship within the promised period, we will provide a revised estimate and any cancellation or refund option required by applicable law. Refunds required because merchandise will not be shipped will be issued to the original payment method, including applicable charges for the unshipped merchandise.

Questions: hello@thestirredword.com